Bachcare customers who booked a holiday home during the level 4 coronavirus lockdown can now get a refund if they wish. The issue of credits also upset a Bachcare customer, who lodged complaints with the Commerce Commission and the Disputes Tribunal. * Coronavirus: Air New Zealand credits spark complaints to Commerce Commission* Coronavirus: Kiwis cancel and change travel plans amid outbreak fearsCHRISTEL YARDLEY/STUFF Bachcare customers who booked a holiday home during the lockdown can now get a refund. A Flight Centre spokesperson said the company was not withholding refunds from customers, but did deduct a cancellation fee on refunds for some cancellations. Flight Centre is dealing with an unbelievably high volume of cancellations as a result."

Source: Stuff April 15, 2020 03:56 UTC