Multiple sailings on the Connemara ferry were cancelled due to a problem with the winch that controls the stern door. Photo: RNZBy Krystal Gibbens of RNZBluebridge passengers have been left stranded or out of pocket after several cancelled sailings due to a ramp fault on the ferry Connemara. Greg said the cancellation had effectively left him "stranded" in the South Island and that came with a lot of knock-on costs, from accommodation to activities he had already paid for. "In addition to getting a refund or being rebooked on a later sailing, consumers are also entitled to claim compensation for reasonably foreseeable costs (such as car hire, accommodation, flights etc). In a statement, StraitNZ Bluebridge spokesperson Will Dady said the company was working with passengers to reschedule, refund or recompense where appropriate.
