‘Finding a way to shift local clients back to us is our challenge’ - News Summed Up

‘Finding a way to shift local clients back to us is our challenge’


Pascal Gauvin, managing director of IMEA, InterContinental Hotel Group Syed Zakir Hossain/ Dhaka TribuneIn conversation with Pascal Gauvin, Managing Director, IMEA, InterContinental Hotel Group.With 37 years in the hospitality sector under his belt, Pascal Gauvin is something of a rockstar. Remembering that this hotel has had a lot of history in Bangladesh, there’s a combination of legacy and excitement which defines the IHG brand, and that’s how we’re feeling. What can we look forward to in the new InterContinental Dhaka? We then customize and book sight-seeing tours according to the client’s wishes, and this could be unique, unexplored areas or activities. We have to understand their new preferences, to study the competitors, of course, and to find a way to shift local clients back to us, in other words, rebuilding that brand loyalty.


Source: Dhaka Tribune December 25, 2018 16:18 UTC



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