“It’s now the case that on top of the job we normally do, which is immigration control, we spend 95% of our time doing the quarantine. Only 5% of the job that is left is our normal job. They hope by paying for a forgery they will avoid paying the costs for tests and quarantining. “In the build up to Pakistan and India entering the red-list countries, the night before, we had queues that took four hours to deal with. “I have colleagues who have said they have forgotten to ask the immigration questions because they have so much to deal with.”

Source: The Guardian May 16, 2021 16:52 UTC