“Our employees are our lifeblood,” a Citizen spokesperson said, adding that the company “takes great care to prioritize their health and wellbeing”. They said they were frequently subjected to traumatic content, while being offered few mental health resources to help them cope. Requests to management for mental health support were often brushed aside, several of the employees said, and in some cases used against employees, they alleged. One said when he worked there shortly after its launch, there were “no mental health resources whatsoever”. Beyond these sessions, the cost of additional in-network mental health resources are subsidized by health insurance, which the company provides.

Source: The Guardian June 02, 2021 10:00 UTC