‘Passport confusion meant my parents couldn’t board their cruise’ - News Summed Up

‘Passport confusion meant my parents couldn’t board their cruise’


✉ In November my parents went to Southampton to board their Mediterranean cruise, booked with Cunard on the Queen Anne to celebrate their 60th wedding anniversary. My dad had checked in online and had submitted the passport details, including the expiry date. Yet Cunard doesn’t ask for the passport start date and I find this staggering. The airport staff did nothing to help. BA told me it did warn passengers about possible passport control delays at check-in and with a message on boarding cards.


Source: The Times December 23, 2025 22:35 UTC



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