January 8, 2026HRRC calls for all app-based delivery drivers in India to be compensated fairly and regularly for their work in a rapidly expanding gig economy. Swiggy food delivery drivers in Kolkata, India, on July 14, 2024. The 40,000 delivery workers who took part in the strike have described a system that puts inhumane pressure on all involved, and have demanded immediate steps to usher in fundamental improvements. The money paid to gig delivery drivers is often determined by algorithms that the apps use to establish hourly earnings, and which calculate penalties for the rejection or cancellation of an order by the driver. GlossaryApp-based delivery drivers – Workers who use smartphone apps to deliver food, groceries, or parcels for companies.

Source: CNN January 08, 2026 18:48 UTC