The chatbot encouraged Adam to call 988 - a national suicide lifeline - 74 times between December and April. The company’s claims will be put to the test as more people turn to chatbots for intimate discussions, mental health experts say. That suggests chatbot providers like OpenAI could be “the largest providers of mental health in America,” he said. The attorneys also provided an estimate of how long Adam used ChatGPT each day, based on message time stamps. - - -Graphics:https://washingtonpost.com/documents/15c23ff9-db33-41fa-b96e-9c7a3bb2da2d.pdfhttps://washingtonpost.com/documents/67d77933-e3ec-4f4d-94fd-9fc286a6f3bf.pdfhttps://washingtonpost.com/documents/4a60dd2a-b186-40d2-b920-e43694668a77.pdfHelp Nitasha Tiku report on mental health and AI by contacting her securely on Signal at nitasha.10.

Source: Washington Post December 28, 2025 14:32 UTC