Here, Moore offers his technology 2024 predictions…AI will continue to dominate the headlinesWhether overtly or covertly, the use of AI will be enormous in the year ahead across every sector. We’ll also see hospitality providers placing greater focus around data, using applications such as ChatGPT to generate answers and greater levels of data processed through ML. We’ll see a big response to this in 2024, with hospitality tech providers using more AI tech to defend against fraud. ChatGPT will come into its own for policies and processes creation – using data in a positive way. However, the slowdown in the economy vastly supports the need for greater technology adoption.

Source: Forbes December 29, 2023 11:10 UTC