It caused enough of a disruption to the company that in late February Microsoft told investors that sales would fall short of its estimates. By 4 p.m., Mr. Nadella and his leadership team were on a call, trying to make sense of the news. “This was all unfolding in real time,” Mr. Nadella recalled in a recent video conference from his office. “I said, ‘This is interesting, but none of us have a Ph.D. in public health,’” Mr. Smith said. “At that point, Colleen said, ‘Well, actually you all don’t really know me, but I have a Ph.D. in public health.’”

Source: New York Times March 15, 2020 17:48 UTC