Air New Zealand is rolling out its new internally developed check-in kiosks across New Zealand airports following a successful trial that the airline claims improved speed, reliability and customer experience at check-in. The new kiosks are being installed across Air New Zealand check-in zones, starting with Auckland Domestic Airport and rolling out to all New Zealand ports by the end of July. Designed and built by Air New Zealand’s own research and development team, the Next Gen Kiosks run on familiar, user-friendly technology, including iPads that enable intuitive touchscreen interaction and passport scanning using built-in cameras. The fastest domestic customer completed check-in in a record 18 seconds, thanks to faster scanning and printing, and more intuitive prompts throughout the process. The purpose of our research and development team is to make travel easy and frictionless.

Source: New York Times March 28, 2026 22:20 UTC