Air Canada passengers struggled to reconnect with their luggage, some eventually finding their property in that odd pile, tucked between baggage carousels. The Canadian Transportation Agency (CTA) is currently preparing new regulations — informally known as the passenger bill of rights — to outline airline passenger protections. At that point, Lukács said the airline is then obligated to replace not just the bags, but everything inside them. On international itineraries, passengers should file their claims within two years, Air Passenger Rights says. Passengers on flights originating in Canada may seek up to $2,100 for delayed baggage, according to passenger rights group, Air Passenger Rights.

Source: CBC News August 26, 2018 14:15 UTC