Airline operators in the country must refund the full cost of travel tickets to passengers after a two-hour delay, the Federal Government has said. He read some of the rights of aviation passengers at the briefing and charged them to demand their rights whenever they are being trampled upon by airlines. “On domestic flights, delay beyond one hour, carrier should provide refreshment, and one telephone call, or one SMS, or one e-mail. “Delay for two hours and beyond, the carrier shall reimburse passengers the full volume of their tickets. The PUNCH had earlier reported that operators of airlines in Nigeria justified the delay and cancellations of domestic flights in the country.

Source: Punch July 08, 2021 12:11 UTC