According to Tan, F&B operators that have performed well during the pandemic are established fast food restaurants, takeaway food kiosks, casual dining cafés and bakery cafés. F&B outlets in the central business district of Kuala Lumpur are also suffering because of the reduced number of office workers during the Movement Control Order (MCO), as are F&B outlets in hotels, airports, night entertainment outlets and outlets which depend on foreign tourists. Moreover, F&B operators have the disadvantage of not being able to “catch up” with lost sales, he notes. As in the case of other retail operators, F&B retailers have also realised that one cannot rely completely on any one channel. In time, malls are also likely to change their layouts to make F&B takeaway friendly.

Source: The Edge Markets June 02, 2021 09:11 UTC