Toilet troublesIn 2013, Jones realized her iPhone had disappeared while at home, which happened to coincide with the family's toilet getting clogged. Repair expert Jessa Jones was forced to smash a toilet in order to recover an iPhone her child flushed down the toilet. "Now I apply the same sort of analytical reasoning skills and working with things that are really, really small that have no user manual. Successful recoveryIn the case of the Billards' phone, Jones was able to recover their thousands of photos. Then they found Jessa Jones, an iPhone repair expert who is challenging Apple’s stance about data recovery from water-damaged phones.

Source: CBC News April 06, 2019 12:00 UTC