The tenants have now taken the landlord to the Tenancy Tribunal claiming a breach of quiet enjoyment for a number of reasons, including the photographs. According to the decision, the landlord also did not provide the tenants with mailbox keys for the duration of their tenancy. It did not provide for ongoing property management, and once the tenants moved in, day-to-day management was the landlord’s responsibility. The tenancy agreement and bond documents named only the owners as the landlord, with no reference to an agent, and there was no separate property management agreement or regular management fee. The landlord was ordered to pay $2643.26 to the tenants for breach of quiet enjoyment and exemplary damages.

Source: New Zealand Herald March 01, 2026 11:03 UTC