JOHOR BARU: The eGate system disruption at the Sultan Iskandar Building (BSI) has yet to be resolved, but border control operations continue as usual with limited impact on foreign passport holders. "The public is informed that the eGate system disruption is still recurring and the operational status remains unchanged, involving foreign passport holders only. Foreign passport holders may use the eGates at locations such as the Incoming Bus Hall involving eGates 19, 20, 21 and 22, and the Outgoing Bus Hall (eGates 5, 6, 7 and 8). "The Malaysian Immigration Department, together with AKPS, are still actively carrying out repair works and continuous monitoring to address this issue," the post said. As a measure to reduce congestion, AKPS advised foreign visitors to download the National Integrated Immigration System (MyNIISe) application to use the QR counters as well as the manual counters provided.

Source: The Star January 11, 2026 07:33 UTC