Bank of Ireland received over 10,000 calls from customers to their fraud support team over Christmas week, with calls peaking from worried customers peaking just before Christmas Day. The bank's prevention team handled over 400 customer calls on Christmas day but the busiest day for customer calls to the fraud team was December 22, with 2,375 calls received, followed by December 23 (1,985 calls), with over 800 calls received on St Stephen’s Day.

Source: Irish Examiner January 09, 2026 16:05 UTC