BANK of Ireland is to refund thousands of customers after miscalculating their monthly mortgage payments. The bank is to write to 35,000 customers who were overcharged over a number of years. “Some customers were recently informed that we had incorrectly calculated their monthly mortgage repayments. Bank of Ireland, AIB’s subsidiary EBS, and Ulster Bank are among the institutions that have owned up to mistakes on customer credit records recently. Before Christmas, Bank of Ireland had to write to thousands of customers to apologise for incorrectly reporting details of their loan transactions to the Central Bank’s credit register.

Source: Irish Independent February 17, 2021 18:11 UTC