Can you ask Barclays why it refuses to hand over the balance of my mother’s bank account which it insisted she close after 40 years? She was told last September that the bank was closing her account on 28 December because of Brexit. Barclays sent her an online registration last autumn, but failed to send her a password to allow her to access the account before it was closed. She has since asked for the money to be paid into her Italian account, but it never seems to happen. After I raised the case, Barclays did, at least, move quickly to resolve the problem, and your mother’s money was paid into her Italian bank account a few days later.

Source: The Guardian July 26, 2021 06:00 UTC