Customers buy an annual membership ($55 but often discounted to $29 for the first year) which then allows the business to bulk buy goods at super low prices and pass that saving on to members. They are known for selling branded quality goods, paying good salaries and having no-questions-asked exchange policies. Speaking of free home delivery, the global leaders at mind-blowing delivery – Amazon - appear to be getting ready to fulfil New Zealand orders out of their logistic centres across the ditch in Melbourne and Sydney. That's likely to be good news for shoppers in terms of pricing but not so good for local retailers selling commoditised goods. "Going forward you'll be big, you'll be niche, or you'll be history".
Source: Stuff June 14, 2019 15:56 UTC