One student wore dark sunglasses to class and another spent most of my lecture reading TMZ.com on her laptop. “Being assertive isn’t something we are born with,” says Sylvia Kestenberg, president of Job Design Concepts Inc. in Toronto. You’re awful.”Simply put, being assertive gives you the confidence to say what you want without arousing defensiveness in the other person. If I could turn back time and be more assertive with my difficult students, things might have gone better. The technique is called “broken record.”I’ve been practising and I hope my hard work will pay off next time I need to be assertive.

Source: thestar August 20, 2016 10:41 UTC