To receive the certification, Big Brothers Big Sisters of Flagstaff completed an extensive assessment, more than 20 hours of training and coaching, as well as an extensive internal planning and change process to better utilize volunteers and help reduce costs. These tasks led to the creation of new onboarding, training and orientation for all the nonprofit’s volunteers. “The SEI process opened our eyes to the other side of mentoring, in our day-to-day operations. We found skilled volunteers that could help improve our business operations without having to find the critical funding needed to support that kind of help. We plan to use this certification for years to come to ensure our mission is met and youth, families and volunteers continue to be supported.”

Source: Daily Sun October 29, 2020 16:48 UTC