Gas network company Cadent is to pay a total of £24 million and set up a £20 million community fund after three “serious” customer failures, Ofgem said. Gas network company Cadent is to pay a total of £24 million and set up a £20 million community fund after three “serious” customer failures, Ofgem said. The company also had no records of 775 high-rise blocks of flats in its gas network. Ofgem said Cadent had committed to an improvement plan after the regulator’s intervention and would also set up a £20 million fund to support vulnerable consumers. “Cadent has also agreed to make a significant financial contribution to customers as redress in recognition of its past failings.

Source: Irish Independent May 22, 2019 09:05 UTC