The call centre dealing with queries for the EU Digital Covid Cert has been overwhelmed with “a very high number of calls” since it began operation this morning. It is is overseen by the Department of Health and was set up to deal with queries relating to the EU travel cert, which is in operation from today. A spokesperson for the Department said that users calling the centre may experience “delays” due to “a very high volume of calls”. The helpline number is 1800 851 504 and is for queries relating to your vaccination certificate and/or requesting your recovery certificate,” the spokesperson said. While the EU travel cert is not necessary for travel abroad, it helps to speed up processing times at airports.

Source: Irish Independent July 19, 2021 11:15 UTC