A ‘predatory’ call handler at NHS Test and Trace abused his position to send messages on social media to a female student. He legitimately phoned the Oxford undergraduate to check she was quarantining after she returned from Italy. But he contacted the 22-year-old on Instagram just one hour later, saying: ‘Gonna sound weird, but spoke to you thru NHS...’. The language student, who asked not to be named, said the incident in June left her feeling shaken as he knew her address. A spokesman said: ‘NHS Test and Trace is committed to protecting the personal data and safety of people they contact.’

Source: Daily Mail July 18, 2021 22:03 UTC