Photo Courtesy of Rooftop Chimney Sweeps. During a feedback session with one of his team members, Dylan Raycroft, President of Rooftop Chimney Sweeps learned that his office manager, Jennifer, wanted to buy a home. As a family-owned business, Rooftop Chimney Sweeps specializes in chimney inspections, cleaning, and repair services in Alexandria, Virginia, Washington, D.C., and the surrounding region. This way team members get feedback to help them see what matters, why, and how to change their behavior. The process used at Rooftop Chimney Sweeps is employee-driven, where the leader just acts as a facilitator and coach.

Source: Forbes January 22, 2018 12:45 UTC