AdvertisementMeanwhile, a probe has found UK airlines gave holidaymakers wrong and contradictory advice about Covid travel testing rules. If a traveller does not meet the entry requirements and cannot board their flight, they have no recourse to a refund. phoned the customer service lines for BA, easyJet, Jet2, Ryanair and Tui three times each and asked the same four questions about testing requirements when flying to mainland Portugal. All Covid-19 travel requirements are fully set out on Ryanair's website, and are emailed to all passengers 24 hours prior to travel. Tui said: "This research highlights the complexity of frequently changing entry and testing requirements.
Source: Daily Mail September 10, 2021 08:50 UTC