Regional News of Thursday, 9 April 2026Source: www.ghanaweb.comThe Public Utilities Regulatory Commission (PURC) Central Regional Office has reported significant progress in managing consumer complaints during the first quarter of 2026, resolving 414 out of 444 complaints received from consumers. This was highlighted in a statement issued by the regional office on April 9, 2026. “The Central Regional Office, in the quarter under review, received four hundred and forty-four (444) complaints against utility service providers and consumers, out of which four hundred and fourteen (414), representing 93%, were resolved. PURC announces tariff reductions, introduces EV charging ratesAccording to PURC, ECG accounted for the majority of complaints, followed by GWL, while a small fraction were lodged against consumers. “The rise in complaints is largely due to proactive outreach initiatives such as ‘PURC in Your Home’ and targeted complaint clinics.

Source: GhanaWeb April 09, 2026 17:48 UTC