BSPK, a mobile IOS clienteling app, helped a handful of European luxury brands stay connected and even surpass digital sales in the process. Her first-hand knowledge and clients - current and future are European luxury brands - made her a good fit. But access to crucial sales info such as the customer sales history wasn't available either. Even if luxury sales were accustomed to distance sales, this allows for them to happen in an 'industrialized manner." Vanessa Mauri, BSPK Head of Business Development Photo courtesy of BSPKWhich isn't to say it's impersonal either.

Source: Forbes November 14, 2020 09:22 UTC