There have been 14 complaints to New Zealand's consumer watchdog about Air New Zealand, and a handful about Australian airlines, since the coronavirus lockdown began. Alongside complaints about Air NZ, there was one complaint about Jetstar, and two complaints about Virgin Australia. READ MORE:* Air NZ and the 'black swan' event that brought air travel to its knees* Unfair that Air NZ refunds passengers in the US but credits Kiwi customers: Consumer NZ* Coronavirus: What's the deal with Air New Zealand's credits? HANNAH PETERS/GETTY IMAGES There have been 14 complaints to New Zealand's consumer watchdog about Air NZ since the lockdown began. Some Air NZ passengers have been dismayed by the credits, which have been issued to more than 200,000 passengers.

Source: Stuff April 14, 2020 05:15 UTC