Many online learning businesses have been forced to scale their entire operations in weeks to catch up with the market surge. A new hurdle in successfully executing digital transformation for businesses has been the change in consumer behavior during the pandemic. At Chargebee, we’ve always been strong advocates of the growth and resilience that a subscription business model provides, and we believe that a global “SaaS-ification” of the traditional enterprise is underway. For instance, Panera introduced a subscription model before businesses closed due to the pandemic, and it initially gained a sizable number of subscribers. But with innovative thinking and a business model that allows for adaptability, every change becomes an opportunity waiting to be unlocked.

Source: Forbes October 12, 2020 12:33 UTC