In Jody’s flat the situation unraveled in the space of 15 minutes. “So there's loads of stuff from my parents, like love letters from when they were courting [and] my dad's jazz record record collection. As with the vast majority of the capital’s sewage systems, Thames Water is responsible for maintaining the drains and preventing incidents like this occurring. “We can't get any answers from Thames Water,” she added. “For customers whose properties or possessions have been damaged by flood water, we’re also advising them to contact their insurers.”

Source: Daily Mirror July 21, 2021 15:09 UTC