I didn’t think it was going to be an issue, I never thought I’d need surgery,” she writes. In November 2019 I contacted [the consultant’s] secretary to ask what the next step should be and was put forward for surgery called a biceps tenodesis. My current plan would cover it, but not until a two year waiting period has passed. The full statement from Laya reads: “While rare, mistakes do happen unfortunately and on this occasion we gave our member incorrect information regarding her cover when she rang us. We’ve contacted the member to apologise and assure her that we will fully cover her upcoming procedure.

Source: The Irish Times February 03, 2020 02:03 UTC