Private health insurance problemArthur was insured with a private health insurance company. He submitted a claim to the health insurance company in March 2024 for reimbursement and did not hear back so sent further communication looking for an update. There were more delays by the insurance company, including a failure to return calls to Arthur. Sinéad was told by the Local Authority that it was liaising with the insurance company, but no details were provided. When the FSPO received evidence of a complaint to the broker, it wrote to the broker requesting it review the complaint file.

Source: The Irish Times March 26, 2026 13:10 UTC