“I wish I could take care of the matter myself but I am at my wits’ end. “One year ago in June 2018 Eir cut off my contract phone and I lost my number,” writes Maxine. To replace her old number she got a pay-as-you-go phone also with Eir and passed the details to her medical team in Ireland. She lost her phone service at the end of September and has tried to resolve the issue using Eir’s web chat but every time she has tried it has been unsuccessful. We will continue to invest to meet our goal of a best in class care service for our customers.

Source: The Irish Times October 21, 2019 01:06 UTC