In December 2022, I utilized my Virgin Money credit card to make a £500 payment towards an £18,500 order of insulated concrete blocks for the construction of my self-built house. To address this issue, I filed a section 75 claim with Virgin Money. It has now been three months, and Virgin Money has been unable or unwilling to provide an estimate for when they will review my claim. In the meantime, I am out of pocket by £18,500, a circumstance I believed the section 75 process would protect me from. AH, by emailYour case highlights the criticality of using a credit card, especially when purchasing undelivered items from small businesses.

Source: The Guardian October 09, 2023 07:11 UTC