The move follows a Guardian investigation that revealed some self-employed couriers for the company, which delivers for retailers including John Lewis and Next, were taking home less than minimum wage. Some 78 couriers subsequently made complaints to Frank Field, the chairman of the House of Commons work and pensions select committee. After the Guardian ran its initial investigation, Hermes invited couriers who believed they were being underpaid to request a review of their parcel delivery rates. Marie said she wrote to her bosses six weeks ago requesting a rise on her 45p per parcel rate, but has heard nothing back. A Hermes spokeswoman said: “Three out of four of the pay rate cases that were reviewed by the service complaints panel in its first month received a rate increase.

Source: The Guardian October 20, 2016 08:58 UTC