When Covid-19 restrictions closed most dining rooms across the U.S., Denny’s had to think fast. Full-service chains such as Denny’s and Olive Garden rely on sit-down business and typically don’t offer drive-through service—which means the restrictions on gatherings hit them harder than their quick-service competitors. Not to mention that full-service chains usually charge higher prices, and many potential customers found themselves in financial straits during the lockdown.

Source: Wall Street Journal June 12, 2020 13:52 UTC