A non-disclosure agreement given to Facebook content moderators requires them to keep information confidential from friends and family members even after they have left their role. The agreement (NDA) presented to moderators working for Covalen - a division of the CPL group and one of two companies, along with Accenture, providing outsourced moderators to Facebook - “reminds” them that their “confidentiality obligations will survive termination of employment”. “Any deliberate breach of confidentiality may result in disciplinary action up to and including dismissal,” the agreement states, adding that the use of mobile phones during training “is strictly prohibited”. Content moderators are used by all social media companies to sift through potentially unacceptable content and flag same as inappropriate for publication. Mr Varadkar, the Minister for Enterprise, told the same Oireachtas committee that the Health and Safety Authority “has its role” when it comes to the working conditions of content moderators.

Source: Irish Examiner May 22, 2021 11:41 UTC