Odeon, it tells you, “no longer takes guest queries by phone” instead directing you to its website for a “live chat” or to contact the company on social media. Navigate to its website and you shall find its live chat is – outside 10.15am to 4.45pm – operated by “Odi, the Odeon AI assistant”. Bosch has already launched that product, with the Personal AI Barista it featured at CES 2026. It is to be hoped that “Don’t talk to me before I’ve had my coffee” does not extend to the coffee machines itself. For many, it will remain more convenient to make a quick call than to turn their new “AI assistant” for help.

Source: The Irish Times February 12, 2026 15:01 UTC