Americans are tipping their delivery drivers less often than they did last year. The food delivery service is testing out a new in-app warning that encourages non-tipping customers to rethink their decisions. Already, DoorDash drivers, also known as Dashers, can see how much money they can expect to make from a delivery before accepting an order. Dashers aren’t told precisely how much a customer is tipping, but experienced delivery drivers can tell when something looks unusually low. Fifty percent of respondents said they always tipped their food delivery drivers in 2023, down from 57% in 2022 and 59% in 2021.

Source: Los Angeles Times November 04, 2023 15:24 UTC