Apparently even the most technologically challenged managed to join the event, motivated by the generosity of their leader. If being cheery and positive is going to create dissonance, then doesn’t that mean a resonant leader would get alongside their team to whinge and complain with them? An emotionally intelligent leader is able to help their team to positively reframe difficult situations while still empathising with the disappointment, frustration or anger the team is experiencing. A dissonant leader is disconnected from their team — their team says they are “on another planet”, “in la-la land”, or “in their own little world". When a team feels like their leader just “gets” them, it means they are on the right track as an emotionally connected, resonant leader.

Source: Otago Daily Times October 18, 2020 15:33 UTC