They then assured me that upon receiving the product they would provide a refund in full via wire transfer. Their product caused me physical harm: the least I had asked for was a simple refund to my account. As you had sent it back to Fitbit, we asked Fitbit to pay you a proper refund. It has now agreed to pay the money straight into your bank account. Email us at consumer.champions@theguardian.com or write to Consumer Champions, Money, the Guardian, 90 York Way, London N1 9GU.

Source: The Guardian August 05, 2017 06:00 UTC