But she got stuck late at night in the Calgary airport after an Air Canada flight delay, a route change and the issuance of an incomplete WestJet ticket. Emma spent the night on the airport floor as her parents attempted to reach Air Canada and WestJet. Rerouted to CalgaryWhen it appeared Emma would miss her connecting flight, Air Canada offered to reroute her to Calgary where she could catch a WestJet flight to Fort St John. But once in Calgary, Emma said, WestJet staff directed her to leave the airport's secure area and visit the WestJet ticket counter. But by then, the WestJet and Air Canada counters were not staffed, and her flight left without her.
Source: CBC News March 27, 2019 11:00 UTC