Grab is accelerating its shift beyond transaction-based services to become an "intelligent everyday guide", evolving from a super-app into a more integrated, AI-driven companion. We're moving beyond facility-based transactions and adding new product features that make us your intelligent everyday guide," said Anthony Tan, Grab's chief executive and co-founder. Guided by an "AI first with heart" philosophy, Grab is absorbing the costs of these AI tools, providing them for free to ensure that everyday workers -- regardless of their technical skills or financial status -- are not displaced by the AI revolution. The new products that Grab introduced this week are powered by the Grab Intelligence Layer, the company's AI infrastructure built on insights from 20 billion rides and orders. The new features for consumers include shared mobility options such as Group Ride, multi-merchant ordering via Grab More, and the Grab AI assistant that acts as a personal concierge for food, shopping and bookings.

Source: Bangkok Post April 09, 2026 01:44 UTC