The finance minister has been attending such interactive sessions with taxpayers and officers personally. The social media platforms of CBIC and GST Network issued clarifications and advisories to taxpayers on various topics on a regular basis. During an interaction with taxpayers in Srinagar in November 2021, the finance minister said, “Service to taxpayers is service to the people”. The vision of Jan Bhagidari is enshrined in GST facilitation, from the setting up of GST Suvidha Kendras in 2017 to 75 taxpayer facilitation centres across 70 cities in November 2021. Taxpayers’ facilitation has been at the core of the GST regime, and CBIC would continue to leverage technology to serve taxpayers.

Source: Hindustan Times June 30, 2023 08:56 UTC