Tahir and Humaira are among thousands of Kashmiris, who have benefitted from CRPF’s Madadgaar initiative, as Covid-19 pandemic has disrupted livelihoods over the last five months. A Madadgaar helpline (14411) is run under special CRPF director general (Kashmir) Zulfiquar Hasan’s command. Since its inception, the helpline has received 573,000 calls from Kashmiris in distress. The Madadgaar team attended to 53,333 grievances on a special Covid-19 helpline launched on March 26 a day after the nationwide lockdown was imposed to check pandemic spread. Between March 26 and August 1, the helpline received 50,757 calls.

Source: Hindustan Times August 19, 2020 09:54 UTC