Focus On Impact To CustomersTech leaders must take an "outside-in" approach compared to an "inside-out" approach to align their teams to business strategy. Being able to put ourselves in our customer's shoes has enhanced the understanding of business strategy and future growth opportunities. Set Objectives And Quarterly GoalsTo support business strategy, tech leaders should have objectives to achieve, which should be broken into quarterly goals and cascaded throughout the organization. Tech leaders should be interacting regularly with business leaders and the line of business managers. Understanding the business strategy and how that strategy is being executed on the front lines are critical inputs for creating alignment between the tech team and the business.

Source: Forbes July 13, 2021 17:03 UTC