Co-Founder and Head of Data Science wozik ai, Helping recurring revenue businesses improve customer retention using machine learning. How Explainable AI Helps Increase Retention• It creates confidence by providing transparency regarding the decision making process. How explainable AI helps boost customer retentionLet's dive deeper into the positive impact of explainable AI on customer retention strategies. For example, you can use explainable AI to analyze customer feedback, agent notes, service history, and product usage to detect patterns of customer satisfaction or dissatisfaction. how to get startedImplementing explainable AI into your retention strategy doesn't require a complete data science overhaul.

Source: Forbes December 28, 2023 18:37 UTC